Terms of Service

Introduction and Acceptance of Terms

Welcome to JellyMate, an innovative brand that combines AI technology with adorable pet/trendy play elements to provide modern individuals with intelligent and warm companionship experiences. Inspired by Jellycat's soft and cute plush toy tradition while incorporating cutting-edge technology, JellyMate creates an "emotional companion" product that is both adorable and intelligent. By accessing or using our service, you agree to be bound by these Terms of Service. If you do not agree with any of these terms, please do not use our service.

Use of the Service

JellyMate provides users with an AI-powered emotional companion experience through our products and services. You agree to use the service in accordance with all applicable local, state, national, and international laws and regulations.

User Accounts and Registration

  1. Account Creation: To access certain features of the service, you need to create an account. You must provide accurate and complete information during the registration process.

  2. Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

  3. User Responsibilities: You agree to notify us immediately of any unauthorized use of your account or any other breach of security.

Content and Intellectual Property Rights

All content provided through JellyMate, including but not limited to AI models, companion interactions, digital assets, and user interface elements, is protected under copyright law. The copyright owner of JellyMate is jellymate.ai.

  • You acknowledge that you do not own the underlying technology, AI models, or intellectual property that makes up the JellyMate service, and you agree to respect the intellectual property rights of jellymate.ai and any third parties.
  • While you retain ownership of your personal interaction data and customizations, the core JellyMate platform and AI technology remain the property of jellymate.ai.

Prohibited Activities

You agree not to engage in any of the following prohibited activities while using JellyMate:

  • Attempting to extract or reverse engineer our AI models or technology
  • Using the service to generate harmful, abusive, or inappropriate content
  • Harassing or causing distress to other users through the platform
  • Creating multiple accounts for abusive purposes
  • Attempting to bypass any security features of the service
  • Using the service for any illegal or unauthorized purpose
  • Reselling or redistributing JellyMate services without authorization

Privacy and Data Collection

JellyMate collects the following types of data:

  • Account Information: Information you provide when creating an account
  • Interaction Data: Your conversations and interactions with our AI companions
  • Usage Details: Data related to your activity on our service
  • Device Information: Information about the device you use to access our service
  • Cookies: Data that helps us enhance your experience with our service
  • Payment and Billing Information: Data necessary to process payments

For more details on data collection practices, please refer to our separate Privacy Policy.

Pricing and Payments

  • All purchases are final and non-refundable unless otherwise required by law
  • Prices are subject to change with notice to users
  • You agree to pay all charges associated with your selected plan
  • Payment terms are based on your selected payment method and plan
  • Subscription services will automatically renew unless cancelled before the renewal date

Service Availability and Updates

  • We strive to provide continuous service but do not guarantee uninterrupted access
  • We may update or modify the service features periodically
  • We reserve the right to modify or discontinue any feature with appropriate notice
  • Service maintenance and updates may occasionally impact availability

AI Interaction Guidelines

  • Our AI companions are designed to provide companionship and support
  • Users should not rely on AI companions for professional advice
  • Interactions should remain appropriate and respectful
  • We reserve the right to moderate or terminate inappropriate interactions

Termination

We reserve the right to terminate or suspend your access to the service at our sole discretion, without notice, for conduct that we believe violates these Terms or is harmful to other users of the service, us, or third parties.

Disclaimer of Warranties

The service is provided on an "as is" and "as available" basis. We make no warranties or representations about the accuracy, reliability, or availability of the service and disclaim all warranties to the fullest extent permitted by law.

Limitation of Liability

To the fullest extent permitted by law, jellymate.ai shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from the use of or inability to use the service.

Indemnification

You agree to indemnify and hold harmless jellymate.ai, its affiliates, and their respective officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including attorneys' fees) arising from your use of the service or violation of these Terms.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which jellymate.ai operates, without regard to its conflict of law provisions. Any disputes arising from these Terms or the service will be resolved through binding arbitration in accordance with applicable laws.

Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the service after any changes signifies your acceptance of the new terms.

Contact Information

If you have any questions about these Terms, please contact us at support@jellymate.ai.

By using JellyMate, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. Thank you for choosing JellyMate as your AI companion!